DockMaster Software, Inc. (dockmaster.com) provides comprehensive marine management software solutions designed to help marinas, boatyards, and boat dealerships efficiently manage their daily operations.
Founded in 1983, DockMaster pioneered the marine management software industry by introducing one of the first integrated systems for the sector. Today, DockMaster offers both on-premise and cloud-based platforms, catering to businesses looking for flexibility and convenience in managing reservations, customer history, ship store and fuel purchases, and employee time tracking.
DockMaster's core software suite covers a wide range of operational needs, including:
- Reservation and lease management
- Customer and vessel history tracking
- Point-of-sale for ship stores and fuel docks
- Employee labor and time tracking (including features in the upcoming DockMaster Mobile App)
- Dealership and boatyard management: prospecting, unit sales, service, and inventory
- Integration with third-party technologies via a dedicated applications programming interface (API)
This integrated approach allows marinas and dealerships to centralize business processes, automate routine tasks, and enhance their customer service. DockMaster distinguishes itself through its long-standing industry experience and by offering one of the only APIs in the marine management space, enabling clients to connect with popular technologies and further tailor their workflows.
Who Uses DockMaster Software, Inc.?
DockMaster primarily serves marinas, boatyards, and boat dealerships of various sizes. Their software is used by organizations such as SkipperBud's, MacDougall's, and Saunders Yachtworks, reflecting a diverse customer base within the marine and marina industry.
How Was DockMaster Software, Inc. Started?
DockMaster Software, Inc. launched in 1983 and has continually evolved its product line to address the changing needs of marine businesses. Now part of the Valsoft family of companies, DockMaster continues to focus on innovative, customer-centered software solutions.
Leadership Team
The DockMaster leadership team brings together expertise in SaaS, operational technology, product development, and customer experience:
- Karen Barnes, CEO: Leads innovation in marina management software, with deep experience in SaaS and operational technology.
- Kristen O'Hara, VP of Sales: Focuses on client relationships and optimizing sales processes.
- Andrey Safonov, Head of Product: Oversees product development with an emphasis on user experience.
- Nora Yan, Software Engineering Manager: Drives software architecture and engineering.
- Additional key team members manage customer success, account management, and support, ensuring personalized service for marine industry clients.
For more information on DockMaster's history and team, visit their About page.
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