DentalXChange is a software company specializing in modernizing the dental revenue cycle management (RCM) process. Their integrated RCM platform streamlines connections and data sharing between dental providers, payers, and partners, helping dental practices get paid more quickly and efficiently. DentalXChange processes over 230 million electronic data interchange (EDI) transactions annually, simplifying every step of dental claims and billing workflows for their clients.
How does DentalXChange help dental practices?
DentalXChange provides an intelligent RCM platform that automates and streamlines claims submission, tracking, and payment processing. By facilitating seamless data sharing between providers and insurance payers, the platform reduces manual work and accelerates revenue collection. DentalXChange is designed to minimize claim denials and administrative burdens, improving cash flow for dental offices.
Who uses DentalXChange?
DentalXChange serves a wide range of dental practices, insurance payers, and dental technology partners. Their customer base includes major insurance providers and dental software companies such as:
- Aetna
- Anthem
- Cigna
- Delta Dental
- Humana
- MetLife
- Guardian
- DentaQuest
- Ameritas
- Henry Schein
- Practice-Web
- Curve Dental
- OpenDental Software
- Carestack
- PlanetDDS
- Weave
This broad client list underscores their role as a critical infrastructure provider in the dental industry.
How was DentalXChange started and who leads it?
DentalXChange is headquartered in Irvine, CA and operates as a privately held company with 51-200 employees. The leadership team brings strong healthcare IT and operational expertise. CEO Paul Kaiser has over 20 years of experience in healthcare IT, supported by executives such as CTO Navin Narayanan (with the company since its acquisition by EDI Health Group in 2004), VP of Sales Elizabeth Lawhead, and others across product, finance, and customer experience. Their combined backgrounds in healthcare technology and operations inform DentalXChange’s focus on simplifying complex, high-volume dental workflows. Learn more about their team and history on their About page.
What makes DentalXChange different?
DentalXChange distinguishes itself by processing a high volume of EDI transactions annually and by offering an integrated, intelligent platform that unifies providers, payers, and technology partners. Their platform’s ability to automate routine tasks and facilitate faster, error-resistant revenue cycle processes is central to their value proposition for dental practices and partners.
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