Daon is a digital identity trust company that enables organizations worldwide to proof, verify, authenticate, and secure customer identities across the entire customer lifecycle. Daon delivers its identity verification and authentication solutions through its AI and machine learning-powered IdentityX platform, which is used to process and secure hundreds of millions of digital identity transactions daily.
Daon's core offering centers on helping organizations in regulated and high-trust sectors—such as financial services, telecommunications, travel, and hospitality—manage digital identities with accuracy and ease. The IdentityX platform supports identity proofing, biometric authentication, and ongoing customer identity management, aiming to reduce fraud and streamline user experiences while maintaining stringent security standards.
Who Uses Daon?
Daon's solutions are chosen by a wide range of market-leading organizations. Their customer base includes major banks, airlines, telecom providers, and government agencies. Notable customers include:
- Akbank
- Allied Irish Banks
- American Airlines
- Atom Bank
- Bancolombia
- Capitec
- Telefónica
- Tesco Bank
- Standard Chartered
- PwC
- Softbank
- The Hong Kong Jockey Club
- Department of Social Protection – MyGovID
- PNC
- NatWest Group
- Iberia
- Seabourn
- Exclusive Resorts
This diverse customer list illustrates Daon's relevance across industries where secure digital identity management is critical.
How Was Daon Started?
Daon was founded by Dermot Desmond, who serves as the Owner and Chairman. The company is headquartered in Fairfax, Virginia, and operates as a privately held software development firm. The leadership team brings a range of expertise from technology, security, finance, and legal backgrounds. For example:
- Tom Grissen (CEO) oversees strategic and operational leadership.
- Ralph Rodriguez (President & Chief Product Officer) defines the go-to-market vision.
- James Ahern (Chief Technology Officer) leads research, development, and cloud services.
Other members of the founding and executive team contribute to areas such as finance, human resources, information security, and regional leadership, supporting Daon's global operations. More about Daon's journey and leadership can be found on their About page.
What Makes Daon Distinct?
Daon's differentiation lies in their advanced use of AI and machine learning to power identity proofing and authentication at scale. Their solutions are trusted by organizations handling sensitive data and transactions, helping balance robust security requirements with user convenience. The ability to secure and process hundreds of millions of transactions daily demonstrates Daon's operational scale and reliability in the digital identity space.
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