Crossing Minds is an AI-powered personalization platform designed to help e-commerce and retail companies deliver real-time, 1:1 shopping experiences. Using the Crossing Minds platform, businesses can recommend relevant products, intelligently upsell and bundle, personalize emails and SMS, and ultimately create more engaging customer journeys.
At the core of Crossing Minds is a highly customized approach to personalization. Their AI technology is tailored to each store’s unique needs, enabling companies to provide product recommendations and marketing messages that are relevant to individual shoppers. This leads to increased shopping relevance, higher conversion and retention rates, and boosts in online sales.
Notably, Crossing Minds is the only recommendation engine officially backed by Shopify and is led by a team of world-renowned AI pioneers. The company emphasizes GDPR compliance and provides robust customer support, aiming to make 1:1 personalization accessible and effective for a wide range of e-commerce businesses.
How was Crossing Minds started?
Crossing Minds was founded by a team with deep expertise in artificial intelligence and machine learning. The founding team includes Alexandre Robicquet (CEO & Co-Founder, with advanced degrees in mathematics and machine learning), Emile Contal (CTO & Co-Founder), and renowned AI researcher Sebastian Thrun, among others. Their backgrounds span research and leadership in leading technology and AI organizations, informing the company’s focus on highly customized, data-driven solutions.
Who uses Crossing Minds?
Crossing Minds primarily serves innovative e-commerce and retail companies looking to improve personalization and customer engagement. Their client list includes notable brands and organizations such as:
- Intuit
- Shopify
- Hulu
- Dutchie
- Turbotax
- Bonhams
- Danone
- Reelgood
- Flink
- 80sTees
- HobbyLink Japan
- Sadaf
- Camp
- Playpilot
- Ninth Edition
- Brut
- Eventbrite
- Chanel
- Udacity
- Anthropic
What makes Crossing Minds different?
Crossing Minds differentiates itself through its focus on true 1:1 personalization, with AI models that are tailor-made for each store rather than relying on generic algorithms. The platform’s emphasis on easy GDPR compliance and high-touch support also makes it appealing to companies with strict data privacy and regulatory requirements. Its backing by Shopify further sets it apart in the e-commerce personalization space.
You can learn more about Crossing Minds and their leadership on their About page.
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