CloudCall is a unified voice and communication platform designed to integrate directly with CRM and ATS systems, enabling sales and recruitment teams to manage calls, messages, and data without leaving their core workflow. CloudCall streamlines communications and improves productivity by embedding telephony and call management features within popular business software.
The platform offers features such as click-to-call, power dialing, pre-recorded voicemail drops, and automatic call recording. These capabilities allow users to efficiently handle tasks, capture conversation data with integrated notes, and receive relevant caller details via inbound notifications. CloudCall also supports remote work, allowing users to operate seamlessly from any location using their own devices. For companies, it offers tools like call recordings and live call monitoring to help identify performance issues and replicate best practices.
CloudCall distinguishes itself with its deep CRM integration, aiming to unify communications, improve data quality, and ensure every conversation is captured within the business system of record. This focus is particularly valued by sales and recruitment teams who rely on high volumes of calls and need robust activity tracking.
Who Uses CloudCall?
CloudCall primarily serves sales and recruitment organizations that depend on efficient, trackable communication. Example customers include CPSGroup, Connexion, OfficeWorks, R1, SLGSolutions, and BravoTECH, illustrating a focus on professional staffing, consulting, and service industries where integrated calling and data capture are critical.
How Was CloudCall Started?
CloudCall was built by a team with expertise in software development, telephony, and business process automation. The founding leadership includes Kurt Hogan (CEO), Chris Cordes (CTO), Luke McNeal (CRO), Paul Williams (CFO), Emma Avent (Group General Counsel), and Ted Ruscitti (Chief Customer Success Officer). Their combined experience shapes CloudCall’s approach to integrating communication tools directly into business workflows. More details about the company’s background can be found on their About page.
What Makes CloudCall Different?
The core differentiation for CloudCall is its seamless integration with CRM and ATS platforms. By embedding advanced calling features and data capture directly within the systems teams already use, CloudCall removes friction from communication processes and ensures high-quality, actionable data is always tied to customer or candidate records.
Use PromptLoop to Uncover Company Data
Looking for more company insights like this? PromptLoop helps you go deeper, providing unique data points and analysis on companies like CloudCall and many others. Automate your research and find the information that matters most. Discover how PromptLoop can accelerate your market intelligence. Get A Free Demo to learn more.