CallRevu is a communications intelligence and phone process measurement platform focused on automotive retail dealerships. CallRevu provides software that tracks, monitors, and summarizes every call that comes into a dealership, delivering real-time and actionable insights on the phone handling process.
The core service enables dealerships to understand and improve the customer experience during phone interactions. By analyzing calls, CallRevu identifies opportunities where deals may be at risk and sends immediate mobile alerts to dealership staff when a customer is mishandled, enabling rapid intervention. This helps dealerships recover lost sales opportunities, increase customer retention, and drive profitability across their operations.
CallRevu distinguishes itself by not only reporting outcomes but also helping clients actively resolve issues in their phone processes. The platform is built and managed by a team with deep expertise in both automotive retail and technology, allowing them to partner with some of the most recognized and high-performing dealerships in the United States.
How was CallRevu started?
CallRevu was founded in 2008 in Towson, Maryland by professionals from the automotive and software industries. The leadership team includes CEO Ben Chodor, with over 25 years of experience in enterprise communications and SaaS, and other executives with backgrounds in automotive technology, operations, and finance. Their combined expertise shapes CallRevu’s approach to actionable communications intelligence for dealerships.
What types of companies use CallRevu?
CallRevu serves automotive retail dealerships across the U.S., including some of the largest and most well-known dealer groups. Notable clients include Walser, Lithia, Germain, Martin, Sonic, Rick Case, Spitzer, Mile One, Galpin, West Herr, South, Hanania, Morgan, and Koons.
What makes CallRevu unique?
- Real-time mobile alerts when customers are mishandled on calls
- Comprehensive tracking and summarization of dealership phone calls
- Actionable insights designed to recover lost business and improve customer retention
- Deep automotive industry focus with a team of experienced professionals
You can learn more about their team and company background on their About page.
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