What Does Basepilot Do? - Company Overview

Learn what Basepilot does, their products and services, target market, and business model.

What Does Basepilot Do? - Company Overview

Name: Basepilot

Headquarters: San Francisco, California

Employees: 2

Basepilot is an AI-powered operations platform that provides custom AI workers to automate claims and policy administration for insurers, managing general agents (MGAs), and brokers. Basepilot acts as a virtual operations team, streamlining the entire claims pipeline to help insurance businesses grow, reduce costs, and boost efficiency across their claims teams.

How Does Basepilot Work?

Basepilot deploys tailored AI solutions that automate traditionally manual and repetitive tasks within insurance claims and policy administration. By leveraging artificial intelligence, Basepilot helps organizations:

  • Automate claims intake and processing
  • Streamline policy administration workflows
  • Reduce operational overhead and manual data entry
  • Improve turnaround times and accuracy

These capabilities enable insurance companies to focus on higher-value activities while maintaining compliance and operational efficiency.

Who Uses Basepilot?

Basepilot primarily serves B2B clients in the insurance sector, including:

  • Insurers
  • Managing General Agents (MGAs)
  • Insurance brokers

These organizations benefit from integrating AI workers into their operations, allowing for scalable growth and improved customer service by automating core administrative processes.

What Makes Basepilot Different?

Basepilot distinguishes itself by offering highly customizable AI operations tailored to the unique needs of insurance businesses. Instead of generic automation tools, Basepilot focuses on building dedicated AI workflows that align with each client's claims and policy management requirements.

Leadership Team

Basepilot was founded in 2024 by Ken Hendricks and Pascal Wieler. Their expertise in insurance technology and AI helps drive the company's mission to modernize claims and policy administration through intelligent automation.

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