Arrow (https://www.arrowcheckout.com/) is a modern checkout platform designed specifically for direct-to-consumer (D2C) brands operating in Southeast Asia. Arrow enables merchants to offer a seamless, secure, and hyperlocal checkout experience for shoppers, aiming to increase conversion rates and simplify the buying process across a region where mobile commerce dominates.
Arrow addresses common pain points in Southeast Asian e-commerce by allowing shoppers to pay with their preferred local payment methods, eliminating the need for repeated account creation, password setup, or multiple redirects. The platform is built with mobile-first shoppers in mind, supporting fast and frictionless transactions wherever consumers encounter a brand online.
For merchants, Arrow provides tools to streamline sales, reduce cart abandonment, and ultimately sell more by delivering a convenient checkout process tailored to regional shopping behaviors. The solution is particularly relevant for D2C brands seeking to optimize profitability and customer satisfaction in a fast-growing mobile commerce landscape.
The Technology Behind Arrow's Checkout Platform
Arrow's technology focuses on unifying and simplifying the checkout process for both sellers and shoppers in Southeast Asia. Key aspects include:
- Integration with a wide range of local payment providers, enabling shoppers to pay using methods they trust and use daily.
- Mobile-first design, ensuring the checkout experience is optimized for smartphones, which are the primary shopping device in the region.
- Elimination of unnecessary friction, such as forced account creation or extra redirects, which can deter potential buyers and reduce conversion rates.
By addressing these regional nuances, Arrow differentiates itself from global checkout solutions that may not fully cater to the specific preferences and payment landscapes of Southeast Asian consumers.
Who Uses Arrow?
Arrow is tailored for D2C merchants and e-commerce brands looking to boost sales and improve user experience in Southeast Asia. The platform partners with brands seeking:
- Consistent and reliable checkout processes across multiple digital touchpoints
- Higher conversion rates through seamless payments
- Enhanced shopper trust with secure transactions and local payment options
While customer names are not publicly listed, Arrow's focus is on merchants operating in Singapore and broader Southeast Asia, where mobile commerce and hyperlocal payment methods are critical for growth.
Arrow's Competitors and the Southeast Asian Checkout Landscape
Arrow operates within the fintech and payments sector, particularly focusing on e-commerce checkout solutions in Southeast Asia. Key competitors and related platforms in this space include:
- Qoo10: A major online marketplace in the region, Qoo10 has partnered with DBS to enable quick online checkout via mobile wallets tied to bank accounts.
- Globe Telecom: Through its Mynt subsidiary, Globe offers GCash—a leading mobile payment solution in Southeast Asia, enabling streamlined mobile payments for e-commerce and beyond.
- Gramedia: As a prominent Southeast Asian retailer, Gramedia has implemented self-checkout systems enhanced by RFID technology from Zebra Technologies.
- Zebra Technologies: Provides technology infrastructure, such as RFID, that powers advanced checkout and self-service experiences in retail environments.
While these companies cover a range of checkout and payment experiences, Arrow stands out by focusing specifically on D2C e-commerce brands and optimizing the mobile-first, hyperlocal payment journey unique to Southeast Asia.
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