Airwave is a push-to-talk software application designed to support frontline workers by reducing machine downtime and improving operational efficiency. Airwave leverages AI technology to provide instant access to a company's operational knowledge base—including service manuals, part lists, troubleshooting guides, and institutional expertise.
How does Airwave help frontline workers?
Airwave enables workers in industrial and service environments to quickly communicate and retrieve critical information when equipment issues arise. By using a push-to-talk interface, employees can ask questions or request documentation and receive immediate, AI-powered responses. This helps minimize downtime and reduces the need to search through physical manuals or wait for expert assistance.
What makes Airwave different?
Airwave distinguishes itself by combining real-time communication with AI-driven knowledge retrieval. The platform centralizes operational documentation and institutional knowledge, making it accessible and actionable on the job. This targeted approach is designed specifically for environments where rapid problem-solving is essential to productivity.
Who uses Airwave?
Airwave serves organizations that rely on frontline teams to maintain and service equipment. Their customers include:
- Robert Dietrich Company
- Industrial Air Centers
- City
- ABM
- ACS
- Dynasty Elevator
- Kinsley
- Max Service Group
These companies operate in sectors where minimizing downtime and improving workforce efficiency are critical.
Who founded Airwave?
Airwave was founded by Chris Legg, Branch Service Manager at Industrial Air Centers, and Patrick Miller, Director of Innovation at Robert Dietrick Company. Their backgrounds in industrial services and innovation inform the platform's focus on solving real-world challenges faced by frontline teams.
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