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PromptLoop

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Help & More

Help & More

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Spreadsheet Apps

Account Limits and Credits

On this page

  • PromptLoop Pricing and Tiers
  • Rate Limits
  • Task Credits
  • Spreadheet apps (Excel an...

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PromptLoop Pricing and Tiers

PromptLoop provides a set of basic spreadsheet functions as well as custom powerful AI tasks that can be run on any dataset. To provide excellent service to customers, we offer the broadest possible free plan in our category but must institute rate limits. Free users can explore and try all models and can upgrade any time they need more capacity.

Rate Limits#

Rate limits can vary by account and may change at any time. The current rate limits are as follows for using PromptLoop.

Custom Tasks - Credits (rows / inputs)

PlanMonthly Account Limit
Trial500
Teamcustom

Datasets - File Upload

PlanAccount Limit
Trial500
Teamcustom

Task Credits#

Credits are how usage is measured on PromptLoop. When you run an input, often a row of data, the models run to return one or several datapoints for you. This counts as a single "credit".

One Output / Row / Website = 1 credit (up to 12 items/columns per task)

List Outputs

For list outputs, either output type list, or a list task that returns multiple rows for each input (e.g. partners listed on a website, companies in a portfolio, or types of plans offered) the cost is 1 credit per output row. So 1 website -> 10 list items = 10 credits.

Email and Phone Enrichment

Because it is more expensive and harder to find and verify personal phone numbers and emails the credit cost is 5 credits per email and 50 credits per phone. However, unlike normal tasks, we only charge credits if the email or phone is returned.

We recommend running tasks on a smaller subset of your dataset to ensure the output matches what you would expect. Credits are charged regardless if the exact correct answer is returned.

Creating new tasks does not count against credits.

Successful Runs

Credits are not charged in instances where there is a model failure, "error running task", but are charged if the models do not find an item you are looking for or output perfect results. If you upload a broken web link for example this will still count against credits.

For questions about rate limits, please use the help or feedback form above. For more information on pricing visit the pricing page

Spreadheet apps (Excel and Google Sheets) Legacy#

PlanRequests per minute
Trial5
TeamCustom

Custom Tasks - Legacy

PlanAccount Limit
Trial3
Team1000